Shipping - non Tompkins


How are shipping fees calculated?

  • LIMITED-TIME OFFER: Now through Cyber Monday, we are excited to offer free shipping on all orders.

When will my order be shipped?

  • Orders are typically shipped within 1-2 business days after the order is placed. If your order contains products on backorder or our store is experiencing unexpected order quantities, there may be a slight delay in shipment and we will notify you of any delays. Upon shipment, you will receive a shipping confirmation and tracking link.

Do you deliver internationally?

  • We currently only ship to addresses in the continental US plus Alaska and Hawaii.

Do you offer expedited shipping?

  • At this time, we do not offer expedited shipping.  You will receive a tracking number as soon as we release your order for shipping so you can track its progress.

Can items from the same order be shipped to different addresses?

  • If you need deliveries to different addresses, please place a separate order for each shipping address.

Can I reroute a package that has already been sent out to me?

  • You will receive a tracking number for your shipment as soon as we release it to the delivery company.  We cannot adjust your shipping address once your order has shipped.  However, you may be able to call the delivery company with your tracking number and request a reroute, but that is between you and the delivery company.

More questions?